FREQUENTLY ASKED QUESTIONS
What size should I get for my pet?
What if the size I need isn't in-stock?
Check the listing to see if there’s a larger size available in that print. Then, send me a direct message via Instagram, or a message through the "Contact Us" option, so that way I can cut it down for you. I will ONLY do this if the size is 1 size larger than the one you want AND if I have surplus material available.
How do I care for the bandanas?
Hand wash and spot clean with warm water. Allow to air dry and then iron as needed. Avoid the label and snaps while ironing so as to not damage them. The new leather labels are waterproof so don’t worry when washing them. Do not machine wash or tumble dry the bandanas as this will likely ruin them.
Can my pet model for your shop?
Unfortunately you cannot join my model team during the middle of a model term. Every 6 months or so I have models searches, which is when you have a chance to be a model! I look for high engagement, photo quality and genuine support of my shop the most when it comes to choosing models to join my team. This is all done on Instagram!
Will SciPaws join my giveaway on Instagram?
I no longer will be joining giveaways unless you’re a model for my shop or another shop owner. I'm usually a part of a giveaway almost every month, so unfortunately I can't be a part of every single one people ask me to be a part of!